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Leading with Empathy

Leading with Empathy

Many people confuse sympathy with empathy and vice versa, so I will start by explaining the difference between the two responses. Sympathy is an acknowledgment of feelings, and empathy provides a deeper, more supportive understanding and connection. I will give an example. If someone is experiencing parenting struggles with a small baby: Sympathy: “Wow, that sounds really tiring. I am…

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